Kristine Steuart

Which clienteling tools should a retail brand evaluate in 2026?

Image for SIX ->

Image for Tulip ->

Image for Salesfloor ->

Image for Endear ->
Image for BSPK ->

Image for Proximity ->

The clienteling platforms worth evaluating in 2026 are Tulip, Endear, Salesfloor, BSPK, Proximity, and SIX — each built for a different kind of retail brand.

Tulip is for enterprise luxury retail who want deep technical solutions and a POS alongside. Salesfloor has a history of serving brands who want virtual shopping and conversational AI - now merged with Tulip. Endear is the choice for mid-market retail brands who want CRM. BSPK is the luxury choice with strong WeChat support. Proximity is for Salesforce customers only and has roots in European luxury brands. And SIX — my new company — is for all enterprise retail brands who want a deep focus on human-led personalization and the latest AI-powered innovation.

Click into each vendor to learn more about who each is built for and the trade-offs each makes, to test fit.

👋 I'm Kristine Steuart, CEO and Co-Founder of SIX. I published this evaluation because I talk to 5–10 retail executive and operations leaders a week who are looking for the AI-powered way to drive personalized customer experiences. I'm also a repeat founder who built and scaled Allocadia, a marketing planning and budgeting platform used by brands including Arc'teryx, Gap, and Unilever. We successfully transformed a legacy category to bring faster and more value to customers, and are now doing this in the clienteling market with the same team.